De-escalation in Healthcare: Why Hospital Protection Services Require Specialized Training
In hospitals, people expect to be assisted, comforted and helped to get better. All the while, they too can be stressful places of fear, frustration and emotional episodes. Medical staffs can be rushed, patients might be in pain and family members can be stressed out. Sometimes these can trigger verbal arguments and even physical violence. That is where the need for the skills of a professional...
